Important Information
Policies
To help make your stay at Origin Red Rocks a Wyndham Hotel in Golden as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Seasonal cancellation rules and dog policies deserve advance attention.
The policies at Origin Red Rocks, a Wyndham Hotel cover arrivals, identification, payment, dogs, smoking, cancellations, accessibility, and reservation changes. Complimentary amenities include parking and Wi-Fi, while every room remains subject to its stated occupancy, bedding, mobility features, outlook, and cancellation terms. Concert transportation and specialty equipment require separate arrangements.
- Check-In, Check-Out, and Minimum Age
Check-in begins at 4:00 PM, and check-out is required by 11:00 AM. The primary guest must meet the property’s minimum age requirement and may be asked to present valid government-issued identification and an accepted payment card.
- Payment and Cancellation
Payment authorization may be required for accommodation charges and incidental expenses. Cancellation deadlines change seasonally, with a longer advance-notice period during the busier months and a shorter window during winter and early spring. The terms attached to the selected reservation should be reviewed carefully before confirmation.
- Dog and Smoking Policies
Up to two dogs are accepted in designated accommodations, subject to the hotel’s weight restriction and advance registration. Qualified service animals are handled separately. Cats are not listed as accepted. The property and guest rooms are non-smoking.
- Children, Occupancy, and Additional Bedding
Children are welcome, and selected rooms or suites accommodate up to four guests. Family equipment, including an in-room tent and sleeping bags, may be requested. Rollaway beds and other sleeping arrangements depend on room type and availability.
- Parking, Accessibility, and Special Requests
Self-parking is complimentary, with accessible spaces and electric-vehicle charging available. Mobility-accessible rooms and suites can be reserved in selected categories. Early arrival, late departure, concert transportation, panoramic views, connecting placement, and exercise equipment remain subject to availability.